Volunteer Engagement Training Program | Class 3

PRESENTED BY

7 REASONS WHY YOU MUST PARTICIPATE

1. Scale up your volunteer recruitment
2. Blow your volunteer retention out of the park
3. Strengthen your volunteer-organization relationships
4. Upgrade your volunteer supervision skills
5. Become a pro at managing volunteer conflicts
6. Stay current with best practices in our field
7. Network and collaborate with your peers in the local nonprofit sector

WHAT’S NEW THIS CLASS?

• Guest presenters
• Case studies
• 2 full days in-person VS. 6 mini hybrid sessions
• Lunch is provided
• Your own copy of the book Transforming Disruption to Impact: Rethinking Volunteer Engagement for a Rapidly Changing World

ENROLLMENT IS LIMITED TO 30 PARTICIPANTS. REGISTER EARLY TO SAVE YOUR SEAT!

DISCOUNTS

• VH Star Agencies get a 10% discount on all registrations. Check your emails for the discount code or send us an email at [email protected].

Want more info? www.volunteerhouston.org/agencies/vetp

FULL CURRICULUM

MODULE 1: Establishing the Framework

• Describe volunteerism and its role in civic life today.
• Apply a volunteer-centered framework to volunteer engagement.
• Identify elements of volunteer engagement.
• Explore barriers to and motivators for volunteer engagement.

MODULE 2: Planning for Volunteer Engagement

Start planning for how and where volunteers fit in our organizations:

• Describe the many steps of volunteer engagement.
• Learn how to conduct a Volunteer Engagement Assessment.
• Consider risk when deciding how to engage volunteers.
• Identify resources and support needed to effectively engage volunteers.

MODULE 3: Opportunities & Outreach

Acquire tools to get the volunteers you need in the door:

• Examine trends in volunteerism and how they might inform opportunities and outreach.
• Develop position descriptions with a Volunteer Experience Lens.
• Explore targeted recruitment concepts and consider potential audiences.
• Develop an Outreach Strategy.

MODULE 4: Intake & Onboarding

Create systems to screen, place, orient and train volunteers:

• Define techniques for screening, interviewing and matching volunteers with positions.
• Describe the difference between and importance of orienting and training volunteers and staff.
• Design effective volunteer orientation.
• Assess training needs and design training to equip volunteers and staff.

MODULE 5: Supervision & Support

Provide tools and strategies to ensure volunteers feel supported, effective and appreciated:

• Articulate the benefits of supporting and supervising volunteers.
• Design and implement strategies for volunteer supervision and support.
• Explore causes of and options for addressing volunteer performance problems.
• Identify effective ways to reward and recognize volunteers.

MODULE 6: Evaluation

Examine strategies for figuring out what is and isn’t working:

• Build a foundation for evaluating volunteer engagement.
• Recognize the difference between program evaluation and stakeholder evaluation.
• Explore impact statements, mutual feedback and stakeholder satisfaction surveys to improve outcomes for volunteers, staff and the organization as a whole.