For early-stage entrepreneurs, understanding your customer journey is going to be crucial to identifying the key touch points and opportunities to engage with customers effectively. It will allow your business to tailor its marketing, sales, and customer support strategies to enhance the overall customer experience and build meaningful long-term relationships. But with limited capital and team support, it can be challenging to gain this knowledge as well as identify, implement, and sustain efficient processes that are essential to customer success. What can early-stage entrepreneurs do to overcome this? Enter, automation!

The Nasdaq Center is thrilled to be joined by Jamie Gilleland, Founder and President at Keep It Simple Strategies, to demonstrate the ways that automating your customer journey can help your business save time and increase revenue and how you can do it with little to no budget. As a founder herself, Jamie understands the difficulties involved in keeping every part of the business running with minimal support, and her insights and strategies will give you the knowledge needed to maximize the impact of your customer journey, so that you can focus on growing your business and achieving strategic goals.

Key Takeaways:

• How to identify and understand your ideal customer
• How to create efficient processes that define the customer journey
• How to automate the customer journey to save time and increase revenue

OUR SPECIAL GUEST

Jamie Gilleland

President and Founder – Keep It Simple Strategies

Jamie Gilleland is an international speaker, best-selling author, and sales automation expert who has built and saved multiple businesses. She is one of the most successful Keap Partners in the world whose tactics, coaching, and campaigns have been used by some of the biggest names in business for one simple reason – they work.

Drawing from a wide range of expertise, along with partnerships and licensing agreements with leaders like Grant Cardone, Ryan Deiss, and Michael E. Gerber, Jamie teaches business strategy, sales, and mindset through Keep It Simple Strategies and her personal brand, Jamie G. She’s a trusted advisor to scores of companies and businesses worldwide and accounted for millions of dollars in closed sales and millions of hours in saved time – how much of that could have been yours?

The Nasdaq Entrepreneurial Center is a 501c(3) public charity whose mission it is to make entrepreneurship accessible to all. We deliver world-class resources and mentoring to enable every entrepreneur across the globe to realize their maximum potential. Please join us and make your gift to ensure these transformative programs may continue to reach the underserved.

All Nasdaq Entrepreneurial Center programs and services are extended to the public on a nondiscriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least 48 hours in advance of this event; please send an email to [email protected] with the subject header ACCOMMODATION REQUEST. For assistance with registration or other technical difficulties, please contact [email protected]